HOW TO BOOK: Call your Travel Professional or SKI.COM at 800-628-9655. They have
the latest information regarding flights, rates, lodging, rental cars, terms and conditions, and other
information, and can help make the most of your vacation time and budget. Book early to best
accommodate your schedule. SKI.COM, AABC 210, Suite AA, Aspen, CO 81611.
The following provisions are designed to protect the customer and SKI.COM. The services
provided and the respective responsibilities and liabilities are outlined and governed by these
TERMS AND CONDITIONS; it is the customer's responsibility to read and understand them. The
tour packages (the "Package" or "Packages") outlined in this brochure are planned, developed
and implemented by SKI.COM. Procedures for payment, changes, cancellation, and charges are
specified herein. In many cases, fees for changes and cancellations reflect fees assessed by vendors
providing elements of the Packages. Once travel has begun, refund requests are reviewed on a
case by case basis; refunds for unused portions of Packages, if any, may not be available on a pro
rata or any other basis.
TRAVEL DOCUMENTS: Upon receipt of full payment, travel documents are delivered by
mail or otherwise, in the reasonable discretion of SKI.COM.
RESERVATIONS AND PAYMENT: SKI.COM recommends that reservations be made as
early as possible to avoid disappointments. All bookings are subject to availability at the time of
reservation. SKI.COM reserves the right to change schedules with reasonable notice. A deposit
(the "Deposit") is required at the time of booking or otherwise as provided herein or pursuant to
agreement. The Deposit amount will vary. When booking, please verify and forward the amount
of the Deposit to avoid cancellation of the reservation. The balance of the cost for the Package
is generally due no later than sixty (60) calendar days prior to departure. Final due dates vary
depending upon specific elements of Packages. Late bookings are accepted subject to availability;
full payment, however, may be required immediately. Specific details regarding payment may be
obtained from your travel agent or SKI.COM. All prices and services specified in this brochure are
subject to change without notice.
PACKAGE INCLUSIONS/EXCLUSIONS/SUBSTITUTIONS: Packages in this
brochure include (1) lodging accommodations ("Lodging") for the selected number of nights
and (2) features as described under Package inclusions. The customer is responsible for any and
all other costs or expenses associated with the Package. All prices, unless otherwise stated, are per
person based on double occupancy per bedroom. Package prices do not include taxes, gratuities
and service charges, if any, unless specified otherwise. Additional nights of Lodging, when not
purchased as part of the Package, do not include the Package's features. The Package's features may
be restricted, modified, or withdrawn at any time. SKI.COM reserves the right, at any time, to
substitute comparable, alternative Lodging, to reasonably alter or substitute scheduled itineraries,
or to do both.
PRICE CHANGES/PRICE GUARANTEE: Prior to receipt of Deposit, Package prices
are subject to change without notice.
Upon receipt of Deposit, domestic and Canadian Package
pricing is guaranteed; upon receipt of full payment, International Package pricing is guaranteed.
Any changes to bookings will be subject to the applicable Package’s price at the time of change
and any fees set forth below.
CHANGE FEES: All changes are subject to availability. Immediately notify your travel agent or
SKI.COM of any desired changes. Changes made prior to mailing [delivery] of Package documents
will be assessed a handling fee of One Hundred dollars ($100.00) per person (the "Pre-Delivery
Fee"). Changes requiring reprinting of documents will require an additional One Hundred dollars
($100.00) handling fee per person (the "Reprinting Fee"; collectively, the Pre-Delivery Fee and/or
the Reprinting Fee are hereinafter referred to as the "Handling Fee"). The Handling Fee must be
received before new documents are issued. If the Handling Fee is not received within five days
prior to departure, the customer will be responsible for any express delivery charges incurred and
any other expenses or damages caused by the delay. The Handling Fee may be waived in certain
hardship situations in the discretion of SKI.COM. THE HANDLING FEE IS IN ADDITION TO ANY
APPLICABLE CANCELLATION FEES.
CANCELLATION FEES AND REFUNDS: Cancellations received more than sixty (60)
calendar days prior to travel will be assessed One Hundred dollars ($100.00) per person plus any
fees assessed by the Lodging, airline, and/or other vendors. Airfare cancellation fees are governed
by the rules applicable to the fare basis used and some fares are nonrefundable. Generally, Lodging providers do not provide refunds
for late arrivals or early departures. If notice of cancellation is received 60 or fewer days prior to
arrival, regardless of the reason for the cancellation, part or all of amounts paid may be forfeited. Consult your travel agent or SKI.COM for
specific details regarding cancellation fees and refund request procedures at time of booking.
To avoid unexpected surprises, we strongly urge you to insure your investment in your vacation. SKI.COM will always work for you to arrange any cancellation required subject to these fees.
AIR TRANSPORTATION: Airfares are based on the applicable airfare at the time of
booking. Airfares quoted are those in effect at time of booking and are subject to change without
notice. Airfares can be protected from increase only by payment in full and the issuance of
tickets. Changes in flight itineraries by the passenger after the issuance of tickets may result in an
increased airfare. SKI.COM has no control over airline flight itineraries; we urge you to purchase insurance to prevent unwanted changes to your trip that reduce its value. All air travel requires photo identification acceptable to the authorities.
INTERNATIONAL TRAVEL: International travel will require certain additional documents
including passport and in some cases visas. Your travel agent or SKI.COM can provide information
about documents required for U.S. passport holders which the customer is responsible for
obtaining. If you have any questions about the validity of an identification for this purpose, they
must be resolved before travel by consulting with the appropriate authorities.
SPECIAL TRAVEL REQUIREMENTS: The Packages in this brochure are available to all
persons. Please note the Lodgings and other services described in this brochure and made available
through SKI.COM do not necessarily have the appropriate special services or equipment to
accommodate persons with disabilities. SKI.COM must be informed of any special requirements
at the time of initial booking. Any special service and/or equipment fees will be the responsibility
of the customer.
MILEAGE BONUS PROGRAMS: Customer will generally be entitled to mileage provided
by airlines that provide mileage bonus programs for the class of ticket issued. Specify your valid account number for
the airline providing the service at the time of booking. After traveling, any request for copies of
travel documents for mileage verification purposes will be assessed a Fifty dollar ($50.00) per
person processing fee.
RESPONSIBILITY AND DISCLAIMER; LITIGATION: Adventure travel, high
altitudes, skiing and snowboarding involve risks about which the customer must make himself
or herself aware. By participating in a SKI.COM package, the customer does hereby agree that
neither the customer nor his or her heirs, personal or legal representatives, agents, assigns or family members
will bring suit or make a claim for illness, injury or death resulting from the negligence (but
not the reckless, willful, or fraudulent conduct) of SKI.COM, its employees, officers, directors,
managers, agents, contractors or affiliated organizations or the supplier of any element of the
Package (hereinafter referred to as the "Suppliers") as a result of the customer's participation in the
Package. Suppliers, including but not limited to those arranging for or providing air and ground
transportation, sightseeing arrangements, ski and snowboard rentals, and Lodging, are independent
contractors and are not employees of SKI.COM. All documents, including but not limited
to travel documents, are issued subject to Suppliers' terms and conditions, which are incorporated herein by this reference. Neither SKI.COM nor the Suppliers for which SKI.COM acts as agent(s), shall be held liable for, and customer waives
any claim against, SKI.COM and the Suppliers for loss or damage to property, or injury to person
caused by reason of any failure of performance, defect, negligence, or other wrongful act or omission
(except for willful, wanton or intentional acts or omissions). SKI.COM and selling agents act
only in the capacity of agents for the customer on all matters pertaining to Lodging, activities,
and transportation whether by air, rail, bus, automobile or otherwise and as such SKI.COM and
its agents shall not be liable for any injury, damage, loss, accident, delay, schedule change, or irregularity which may
be occasioned whether by reason of any Supplier or otherwise in connection therewith. The passenger
contract in use by the airline and/or any other Supplier hereunder shall constitute the sole
contract between the respective company and the customer and/or purchaser of the Package. If a
customer is removed from any Package for any reason, a partial or full refund may be requested in
accordance with these Terms and Conditions. If a Package is canceled and the customer is not
at fault and has not canceled in violation of these Terms and Conditions, all sums paid to SKI.
COM shall be promptly refunded to the customer. SKI.COM shall have no responsibility beyond
the refund of all monies paid by the customer for the Package. SKI.COM does not guarantee any
specific flight schedule and will not be responsible for lack of adequate connections, delays or
changes of schedules. This agreement is entered into under and shall be governed by the laws
of the State of Colorado. The customer agrees that the proper venue for litigation shall be Pitkin
County, Colorado.
PHOTOGRAPHY: Photographs in this brochure may not be specific to the area. They are all
copyright 2006 SKI.COM and/or the photographer and may not be copied or reproduced in any
form without the advance written permission of SKI.COM or the photographer.
MAPS: The maps in this brochure represent approximate locations of properties and are not
intended to be exact or to scale.